I have worked with many mortgage brokers in the past. There are very few that handle customer experience to the high standards Chris Drobot does. If you are considering getting a second opinion on your situation, Chris is the one to go to!
We love getting testimonials from our clients and using that feedback to focus on our strengths and improve our business processes where needed. If you have anything to say about your recent experience with us, feel free to email us or give us a call at 780.416.1085.
Innovation isn’t just a name with the team at Innovative Mortgage Solutions. Great leadership from Michael Wharmby resonates through the process.
Steven is wonderful. I asked a million questions and he answered them all in a timely manner. Very grateful for his help!
With all the products available and with the insane amount of repeated financial information requirements asked for (due to the uncertainty in peoples Jobs from the Covid-19 pandemic) the folks at I. M. S. made the journey soooo much smoother. Their assistance in being the ’middle man’ finding the most competitive rate AND dealing with the lender was fantastic. Although their office is in Alberta and we’re in BC their knowledge of the various requirements of my Province was a greatly reassuring. Any questions were answered quickly and professionally - Great team and I would recommend them to anyone.
Very professional and easy to work with. They make what could be a daunting process simple! Highly recommend.
If you’re looking for competitive rates and other solutions for your mortgage, while dealing with professional and personal people, talk to Kris or Mike and their staff. One of the best calls you can make regarding your house.
Approachable, knowledgeable, and helpful. Kris was recommended to me and I recommend him to anyone who will listen.
Innovative was very helpful in securing my mortgage on renewal at a rate I really liked. I am naturally very inquisitive and they were very patient with all of my questions. There were a few adjustments that were necessary on the paperwork but everything was processed timely and they were professional throughout the process. Would enthusiastically recommend this firm to anyone.
Peace of mind free of charge, some of the best people out there.
Steven and Anthony were a pleasure to deal with for my mortgage. Communication was fast and clear. They were able to turn around an approval for a relatively short close with absolutely zero issues. I will definitely be using Innovative in any future deals.
Steven Gross helped me out, from start to finish of my home buying experience, very knowledgeable and friendly person, highly recommend him.
Scott and the staff at Innovative were a pleasure to work with. We appreciated their attention to our needs for the mortgage that was the best fit for us. The customer service was excellent and we recommend Innovative to anyone interested in a positive experience for their important mortgage decision.
Have been with Innovative for 12 years, rely on Mike’s advice and guidance on three property changes in that time. Totally reliable. Highly recommended.
Steven and his team are 100% the reason we were able to purchase our first home. We had a very unique situation and he was full of ideas about how we could make it work. The process was as easy as possible and he worked tirelessly for us. You’re in good hands here!
Such a level of care when dealing with such initiate matters. One phone call and they always took care of all my needs. I would highly recommend this company!!
Our mortgage advisor went out of his way to help us with our mortgage. Great service and very kind team!
It was great. Got a mortgage approval.
Very easy to deal with, in a very timely manner. I got one of the best rates around.
Very friendly and knowledgeable got a better rate than expected.
Innovative Mortgage Solutions is a top-notch mortgage broker. I am a real estate investor and I have worked with banks and mortgage brokers before to apply for mortgages and financial products. Without question, Innovative Mortgage has been the best at meeting my needs and getting me exactly the financing, the terms and the products that I needed. I feel that I have finally found a financial partner who will be with me for the long run and help me grow my income property portfolio.
Steven and his team were attentive, quick-to-respond, and got us an amazing rate. They were always available to answer our questions and were very helpful during our home-buying process.
Kris Crawford was really helpful with guiding us through the first time purchasing a property and was able to get us a great rate on our mortgage.
Very happy with the service.
Mike Wharmby and team have always treated my family and me well. They are fantastic to work with!
So thankful to Mike for giving the best advice and service which allowed us to get our home.
As a first time home buyer Steven made this scary but yet very exciting new journey in my life a breeze! He explained everything step by step and answered probably my most dumbest questions without judgment. I highly recommend Steven and his staff member Melissa as she was amazing as well!! Thanks to the both of you I have purchased my first house and loving every moment of it and creating memories with my son! There is not enough words to say to thank you.!
From start to finish it was an absolute pleasure to work with this company.
Outstanding customer service. From start to finish it was a pleasure to work with this company. Highly recommended!
Steve was easy to work with and they helped us through the whole mortgage process, on top of getting us a great rate.
Steve was very friendly and informative.
Best place ever to go for all your mortgage needs. Wonderful staff, great customer service.
From the start, I felt like suggestions were made that we could never have anticipated that left us with a better situation than any mortgage we’ve had before. The depth of knowledge of the staff was impressive and they showed genuine care and interest in us and our life. They tried to understand our situation and made multiple suggestions to make things easier and better for us. The most important thing is because everything was handled so brilliantly, we had great confidence in everyone we dealt with. Highly recommend innovative mortgage solutions. We will use them and recommend them with confidence for a long time!
Great service, very knowledgeable and answered every question I had. Made the whole experience very comfortable and as stress-free as possible for a first time home buyer.
Kris was very easy to work and communicate with. He found us what we needed and made sure we got what we asked for.
Loved working with the company! They were very knowledgeable and took the time to answer our questions.
Mike and his team at Innovative Mortgage Solutions were highly professional, courteous and efficient with getting solutions for our purchase of a second home. We would highly recommend them to anyone looking to buy property and I don’t hesitate to refer my clients and colleagues to them.
I was overwhelmed and terrified at the prospect of purchasing my first home. Even when it looked like things were going sideways though my mortgage broker went above and beyond to help figure things out. I cannot express how invaluable this team was to me and I’d recommend them to anyone!!
I found your team to be very responsive to inquiries. Felt complete confidence in having you manage this for us.
Everyone was very helpful and answered all my questions that I needed and as a first time home buyer, it was very helpful.
Fantastic, helped me through the home buying experience as a first time home buyer. Without them, my stress levels would have been unmanageable and every little question I had they graciously answered. I would absolutely recommend them to anyone.
Fantastic service. Showed us options we were not even aware about.
Innovative Mortgage Solutions are absolutely fantastic. They made my experience as a first time home buyer seamless and answered every question I had graciously and promptly. I would absolutely recommend this team to anyone who is looking for mortgage solutions. They took the stress out of the mortgage process for me and for that I am so very thankful.
Steven Gross went over and above to help us would highly recommend him
Customer service was top notch.
Michael and his team made this first-time experience amazing! I went into his office with a dream and now I am a homeowner - there are not enough words to express how grateful I am for his patience and knowledge and the time he took to make this happen for my daughters and me.
The process was incredibly easy and someone at Innovative Mortgage Solutions always quickly attend to any issue or question we had.
Informative, thorough, courteous, prompt. I would recommend Innovative mortgage solutions to my friends.
The staff at Innovative Mortgage Solutions are extremely knowledgeable about the mortgage process and products. They did a great job finding mortgage options that met our needs with the lowest rate. They are very meticulous in their work but also have excellent response time and customer service!
Brieanne and her team at Innovative Mortgage Solutions were amazing. Quick to answer questions and right there with us every step of the way with solutions and recommendations. Helping us find our perfect forever home.
Friendly knowledgeable staff. The whole process was easy and after the paperwork was signed it was a relief to know I was in good hands.
Fantastic and easy.
The experience I had was excellent! Originally I had gone to see the Colin Bruce Mortgage team to get a mortgage and had an awful experience. I have nothing but positive and great things to say about this company and I will definitely recommend this Mortgage company to anyone in the future.
Was treated kindly and professionally. Was happy that my rate was updated through the process.
Steve and Melissa did an amazing job! Helped us through the whole process of buying our first home from start to finish. Steve went above and beyond and was able to find us an even cheaper rate a few weeks after we started the process. Many thanks to both of them for making our first home purchase as stress and worry free as possible!
We had a great experience working with Mike and his team! As first time homebuyers, the process was smooth and Mike helped us understand our options clearly! We also really appreciated the client incentive program. We would definitely refer friends and family to Mike and his team!
Fantastic! Easy to work with and were happy to help me out on a short timeline.
We were a difficult case, so many variables to our income, in the end, where our bank of 25 years failed us, our broker came through.
We had a great experience working with Innovative for our mortgage. Michael and the team were awesome and went above and beyond for us. They secured us a great mortgage with the best interest rate I have seen.
Great customer service.
Amazing. I will always go to Kris first for all my mortgage brokerage needs. Thank you so much!
Quick and professional.
We recently closed on our home and I can honestly say that we had the best experience! Brieanne Doucet and the staff at Innovative were amazing. So patient, responsive, and professional, they made a potentially stressful time, incredibly easy. Thank you a hundred times over! Without any reservations, I highly recommend Brieanne and Innovative Mortgage Solutions to anyone looking to talk about all things Mortgage.
Friendly, efficient, creative in helping us achieve our goals. For example, coming up with an out of the box mortgage amortization term ( 3 y 3 mo) to pay it off faster with Jason’s goal of three years and in a way that would fit our budget (my concern).
From start to finish Michael, Melissa, and the Innovative team found us the best rate and were an amazing guide for us in working in our improvements. I recommend them 100%. I have used them in the past and will continue to use them in the future. Thank you, Michael and Melissa.
Great experience! Everything was well explained and I felt confident in the choices made.
Michael was very personable and understood the in’s and out’s of the business very well.
Working with the professionals at Innovative Mortgage Solutions was easy - they took care of everything and worked efficiently and effectively allowing us to close the purchase of our new house very quickly! I would absolutely recommend Innovative Mortgage Solutions to my friends and family.
Kris and his team were incredibly helpful in guiding us through our first mortgage experience, as it was a little confusing and daunting at times. We feel confident that they worked hard to find us the best fit, and the best deal possible.
Steven Gross is awesome. Melissa Blythe is quick and super efficient. Dream team.
I used Mike and the team for my most recent mortgage and as an entrepreneur, it can be a challenge getting the information needed, the team at innovative stayed on top of it and get me a competitive mortgage on my dream house all within a very tight time frame. I highly recommend them.
Was a very good experience.
Brieanne and the team at Innovative Mortgage Solutions were fantastic to work with. Always prompt responses and very helpful throughout the process. Highly recommend them.
Thank you for answering my questions and making this an easy process.
Good service and efficient.
Working with Innovative Mortgage Solutions was a great experience. Friendly, helpful services and a great result!
Steven was very helpful with any of my questions.
Awesome experience. Answered every question I had and made it easy to get my mortgage. Highly recommended!
Mike has always been great to work with. He has been flexible, accommodating, knowledgeable, and always gets us a great rate. We’ve worked with him a few times in the past and would return to him again if we needed to in the future.
Kris and his team were extremely approachable and responsive to all of our questions during the Mortgage process.
Kris and Courtney were sooooo helpful and amazing! Even after I signed papers and had questions they were quick to help me out! I would HIGHLY recommend them to anyone looking to streamline the process!
Steven is extremely knowledgeable about all mortgage types! I didn’t know you could even shop around for mortgages and Steven takes the work right out of finding the best one! Highly recommend using them over a bank!
Fast response to concerns and supportive.
I would highly recommend Kris and team.
Easy and accommodating.
Steven always had my best interests top of mind. I sincerely appreciate that.
Surprisingly simple and friendly experience.
Excellent job! Thank you.
Brieanne and her team work very hard at finding the best rates and truly look out for what’s in your best interest. Highly recommend.
Very helpful and knowledgeable.
Michael and the Innovative Mortgage team made switching and renewing our mortgage easy and painless. They were always there to answer any questions we had.
Mike Wharmby was great to work with. Quick and knowledgeable. Helped us understand the process and decisions we were making.
Steve Gross was a great help. He went above and beyond to ensure the best product for us. In addition he helped us work through some decisions on our home sale. Great experience!
They were very friendly and helpful.
The process was quick, painless, and well handled. I was able to make my wants and needs heard and they were very understanding in how they provided services. I felt they showed respect for what I asked and exceeded my expectations for service.
Kris & Courtney did an amazing job working with us through the process of getting our mortgage. They were incredible easy to work with, answered our many questions well, and were available when we needed them.
We are completely satisfied with our experience with Innovative Mortgage Solutions. We would not have been able to purchase our new home without the friendly help and professional expertise of Innovative Mortgage Solutions, and especially Steven. They were very helpful and worked with our circumstances to get us the approval we needed, which was awesome.
Our mortgage specialist was very professional and prompt with all our inquiries.
Great! Would recommend to a friend for sure.
Steven was extremely helpful and went above and beyond to help me get approved for my mortgage. He made buying my first home easy and always calmed my nerves! Very thankful I went to him.
Kris was very helpful in finding the right mortgage for my wife and I. Even when I wanted to make changes at the last minute or called him with tons of questions he was always pleasant and helpful.
Kris at Innovative Solutions was a great help in actually listening to my finances and breaking down what hurdles I was having when applying for a mortgage, as well as providing a little life advice on the side on how to quickly build credit. I went to a few other locations prior that told me things like I didn’t have to pay off my vehicle because it didn’t matter, where Kris told me it would heavily effect my debt to income ratio. I appreciate clear-cut answers without all the smoke and mirrors. Thanks!
Everything went really smoothly and quickly!!!
Everyone at Innovative Mortgage was very pleasant , friendly and helpful.
We dealt with Brieanne and Marie on the team, and they were nothing but a delight to work with. I originally met Brieanne through a BNI group I was previously a part of, and she was the first person that came to mind when we decided it was time to invest in our first home purchase. Brieanne is not only incredibly knowledgeable, but she is also very genuine and friendly, which made me feel very comfortable going to her knowing she was not simply out to make a pay cheque off us and that she truly cared about what we wanted, and what we got out of our mortgage. About halfway through our process we were introduced to Marie as she began to help with our file. Marie was also extremely friendly, very punctual on her response times, and was able to help us catch minor things while dealing with our builder that otherwise we would not have known about (for example, Marie & Brieanne brought to our attention that our builder was trying to charge us a $2,000 admin fee on our final addendums, and they were able to eliminate the charges altogether after addressing with the builder directly - this is huge!) I cannot say enough positive things about these 2 ladies and how easy they made our journey. From being available on short notice for calls and questions, to going outside of business hours to meet us as we do not always have flexible working schedules ourselves. I will not for a second hesitate to recommend Brieanne & Innovative to any friends in the market for a mortgage in the future!
Michael was excellent and spent the time to help me understand and work through a difficult process. He went above and beyond to also assist in adding additional services that were required. Thank you! I will certainly refer you in the future.
Satisfied with our experience. Very professional, informative & made us feel comfortable.
Innovative Mortgage Solutions always do a great job in handling our mortgage needs. Their communication and response times are great and I look forward to continuing working with them in the future.
Michael was very resourceful and was always available to answer our many questions. Thanks to the entire team for helping us in financing our first home!
Michael was very resourceful and was always available to answer our many questions. Thanks to the entire team for helping us in financing our first home!
Friendly, factual & efficient service. Will continue to do business with you in future. Thanks!
Innovative Mortgage Solutions has helped us out as new home buyers with our initial house purchase as well as recently transferred our mortgage to another property. Mike has always ensured that we get the best rate and service. Everyone at Innovative Mortgage Solutions is very quick to answer our questions via phone or email which we really appreciate. Overall, they make purchasing a property a very straight forward and easy process!
Everyone at Innovative were very helpful.
We were blown away with the service that we received. It was prompt, friendly and professional.
Overall it was a very pleasant experience. This was my first home purchase and they helped me so much and answered all questions.
Cathy is very personable and seems sincerely interested in providing the service I required.
Kris was an advocate to ensure we received the best rate possible with our lender.
The service that we received from everyone at Innovative Mortgage Solutions was fantastic. We encountered a few unexpected challenges during our house renovation, and the whole team there did everything they could to help us through the process.
I can honestly and sincerely recommend their services.
Very pleased with all the help I received from Mike.
“I recently met with Brieanne at Innovative Mortgage Solutions to learn more about the services they offer which set them apart from getting a traditional mortgage at the bank. I was very impressed with Brieanne’s professionalism and knowledge of the ever changing real estate industry and found she offered lending options to suit any situation. I highly recommend Brieanne Doucet and the Innovative Mortgage team.”
“Innovative Mortgage Solutions has been exceptional to work with. Mike (and his team) have offered us flexible meeting times to support our young family, shared insights re: our mortgage payment plans, sought the best possible mortgage rates, and offered to connect us with other professionals in their network for non-mortgage related services (i.e., financial planning, RESPs, retirement savings).”
“Fabulous service with a team of true professionals. Cannot say enough good things about Kris and his team. They were patient, understanding and spent a lot of time making sure we had the best product to fit our situation. Highly recommend.”
“It is always a pleasure to work with Kris and his team. You guys know your stuff and always make things work for our particular needs. Thank you”
"My agent was very accommodating and informative for my unique needs.”
"Cathy Henbest was extremely knowledgeable and helpful when I was obtaining my mortgage. It was all straightforward and to the point and me being a newbie at this, she was able to explain everything very clearly to me. She was also able to obtain a great rate for me that I could afford, and I am very happy with her assistance and the work of Innovative Mortgage Solutions.”
“Kris was very helpful and answered all my questions. I will continue to recommend Kris to all my friends and family.”
“Everyone was fantastic. We really appreciate all the help you provided.”
“Friendly Staff, Great service. Very Happy Client”
“Kris and Courtney were very patient and helpful. Highly appreciate their professionalism and efficient work”
“Mike always makes the mortgage renewal/refinance a smooth and a simple process for us every time”
“A Great Business! Easy to deal with, helpful, patient, straight forward and prompt! Thanks”
“Our experience was quick and easy. No issues.”
“Employees were very helpful in not only organizing financing in a quick and efficient manner, but they also provided a wide variety of options and took the time to thoroughly explain each.”
“Everyone at Innovative Mortgage Solutions has been great to work with. Our mortgage renewal has been super easy. The team explained each step and clearly identified which documents were required for us to submit.”
“I was very happy with all the help along the way. We had an issue with the expiry date coming close and a few extensions were needed in order to process the mortgage. The time line with us signing was never identified to us and was a learning experience for us and the Broker. Overall we were pleased with our experience.”
“They made it easy to understand the process and save me the most money. What more could you ask for. Great!”
“Innovative Mortgage Solutions was extremely professional and helpful, throughout the entire process. Thank you for all of your help!”
“Very pleased with the service. Was a pleasure to work with.”
"They made it easy to understand the process and save me the most money. What more could you ask for. Great!"
"When it comes to customer service, the people at Innovative are top tier. Mike and his team worked hard to make sure I was getting the most for my money. Working with this broker made my home buying experience way less stressful. They straight up beat my bank without me needing to do the dreadful back and forth. This is the kind of company you want to have your money with. Thanks Innovative!"
"Kris Crawford is very helpful and professional!"
"Easy to deal with. Very professional. Would recommend to others."
"Our experience with Innovative Mortgage Solutions was excellent. Cathy and her team went above and beyond to answer all our questions, and work with us to find the mortgage best suited for our needs. Would highly recommend! "
“Cathy Henbest was very helpful in securing a bridge mortgage for our home, to allow us to proceed with building a new home. We couldn’t have done it without her. Thank you to Cathy and everyone else at Innovative Mortgage Solutions for making it happen.”
“Thank you for being comprehensive and patient through the process.”
“This is the second time we have used innovative mortgage solutions and they did a fantastic job once again. They got us a lower interest rate and helped us get the right mortgage for us, which can be tricky due to us being self employed. Definitely would highly recommend.”
“Brieanne was very helpful and patient with my questions. Very happy I went with you guys. Will refer people your way in the future all the way.”
“We had a great experience with Innovative Mortgage Solutions. Kris Crawford was very helpful. He explains things in a manner that is understandable and cares about his clients. Thanks Kris!”
“We had a yet again wonderful experience! The staff did their absolute best and managed to close our mortgage completely in a week! It was amazing! I recommend everyone to use Innovative Mortgage Solutions! Our experience was with the office in Sherwood Park and we will definitely be going back!”
"Brieanne and her team were amazing in every way. They were always available to answer any and all questions. She had invaluable advice and got me the best mortgage possible. They conducted their part of the process in a very professional and timely manner. I was treated with the utmost respect and felt like they really cared about us and our homeowner dreams. I have nothing bad to say about Brieanne and the team at Innovative. I highly recommend Brieanne and the rest of the team at Innovative for any and all mortgage needs."
“My experience with Innovative Mortgage solutions was a dream. This was my first time ever buying a home and it was amidst planning a wedding as well. They were so organized and on the ball and made the process so easy. They also found me an interest rate 1.9% lower than the other competitor, so they have also saved me a lot of money in the long run. I would use them again indefinitely!”
Kris and Cathy were extremely helpful, thorough and patient with my fiance and I in our journey through finding the mortgage solution for our first home. Their quick communication made it easy to build trust in their services. I would highly recommend Innovative Mortgage Solutions!
They were great. Went above and beyond to help us refinance our mortgage. Easy to deal with. Friendly. Accommodating.
“We are well taken care of at Innovative and feel they have our best interest at heart”
“Very knowledgeable, extremely efficient and just an overall great experience working with everyone at Innovative Mortgage Solutions.”
“Personal, friendly and knowledgeable service which has resulted in us being able to buy our home”
“Kris was recommended to me through a friend who bought a condo a few months prior to my purchase. All I can say is fantastic service! Kris took the time to walk me through every step of getting a mortgage. He explained the different types of premiums and insurance, walked me through my credit score, explained the different types of mortgages available, etc etc. He also took the time to figure out my short, medium and long terms plans to determine the best mortgage for me. Superior service both before and after I obtained my mortgage and went with his services. FAR better service AND rates than I received from my bank of 25 yrs. His team is very helpful and take the time to answer any question you may have. I would absolutely recommend Kris and his team to anyone looking for a mortgage.”
“Very grateful to IMS for helping us to reach our goals! Thank you for an amazing experience”
“I’ve completed multiple deals of various sizes and complexity with Mike and his incredible team. They have always been responsive and eager to problem solve. I have with full confidence referred Innovative Mortgage to friends, family and those within my network. “
“Innovative Mortgage Solutions were amazing. Michael, Candice and Paulette kept us informed of all necessary information we required to complete our first time buyer mortgage process. When they required documentation they always gave us a day or two to get it to them and we never had any issues at all. We highly recommend their services for first time buyers like ourselves. Thank you Innovative for making this whole process stress free.”
“Brieanne was very understanding of our unique situation and really helped us out. We are very grateful for her assistance.”
“Mike made our first home buying experience run smoothly, and continues to act on our behalf with the lender. He found us the best rate, and continues to follow up with us, and he keeps our best interests in mind.”
“Brieanne and Paulette were extremely helpful at every stage of this process. I ended up buying one place which I then had to terminate the contract and buy a second place. With everything that was going on and the stress involved, their advice and easy manner was so appreciated!”
“I was more than pleased with the service, friendly staff and they were always there to answer my questions”
“The experience was personal, comfortable and very informative; unlike dealing with a bank”
“The Innovative Mortgage Solutions team was great. Made it very easy for me, provided great advice and accommodated to my needs. Thanks for your help!”
In the short time frame we had, your team still made it quick and smooth ! Thanks.
As a first-time buyer, the process of securing a mortgage and buying a home was very daunting. Innovative Mortgage Solutions was clear and informative, providing education along the way and they were consistently available for all of my questions.
I would recommend Innovative to first-time or experienced buyers as the staff was friendly, knowledgeable, professional and prompt.
Kris and his team did everything possible to help make for a seamless transaction. Thank you.
Very efficient service and any questions we had were promptly answered. No complaints at all.
I felt I was in competent hands.
Very good service.
We were very pleased with the care and attention DeeDee gave us. She responded to all of our questions efficiently and took care in being available to us whenever we needed her guidance. We are very grateful for her experience and her professionalism.
Kris and Paulette were amazing. They were very patient when they were explaining the whole process, and were very professional.
They answered all of my questions, offered advice, and were very patient as I searched for my new home
Michael and his team at Innovative Mortgage Solutions made the process for my first mortgage straightforward and hassle-free. The process left me feeling informed and relaxed.
Mike’s great! Paulette is awesome! Mortgage rate is nice too!!
It was great the whole buying a first time home was a bit rocky but the people that we worked with through out the whole process were amazing. Brieanne and Paulette made it easy when things didn’t seem quite right they able to tell us what was need to make things work. They were also able to find a mortgage and a bank to make it work with our needs. All in all the experience was great.
“Everything was so smooth and went amazing!”
“Great rate, service was lightning fast due to time crunch and I couldn’t be happier with the service.".
“Mike and Paulette helped me significantly... without them, I couldn’t have done this”
“Cathy Henbest worked hard for me. She is a wonderful, talented employee of Innovative Mortgage Solutions. Gave me superb service, gave me lots of options, explained everything and more.... She was always available by phone. It was such a pleasure working with Cathy - thank you”
“Mike Wharmby was excellent to deal with and if you need anything related to your finances he’s your guy.”
“We have used Innovative Mortgage Solutions twice in the past five years, and will continue to use them for future mortgage purposes. They made each experience a positive one and took away the stress of dealing with various financial institutions and confusing paperwork that we would normally have to do on our own. The staff is very efficient and helpful. We would recommend, and have recommended, Innovative to anyone in the future.”
“Had a fantastic experience with innovative. Mikes name was given to us by our real estate agent, and we couldn’t be happier. We walked through our house on Saturday night, emailed Mike and he came in on a Sunday morning to see us and our offer was accepted Sunday afternoon. Without his flexibility we would have missed out on our dream house.”
"Kris and Paulette at Innovative Mortgage Solutions are always great to deal with. They’ve helped us twice now securing mortgages and have always been very helpful, knowledgeable and a pleasure to deal through for our mortgage needs. We will continue to work with them in the future and recommend them to anyone with mortgage needs!"
“Kris and his team are consistently knowledgeable, professional and personable. They are easy to deal with and make it easy to make good decisions on a mortgage.”
They were very good and finished everything in a timely manner. I will recommended them in the future”
“They made it easy to refinance our home and listened to our needs”
Great service. Everyone on the team very friendly and helpful. All my questions and phone called were answered within the hour. This team actually works as a team to serve you. Straight A’s from this teacher.
“I think Michael and Paulette were extremely professional and took the time to explain the process to us thoroughly.”
“I think Michael and Paulette were extremely professional and took the time to explain the process to us thoroughly.”
“”Very good service prompt, courteous efficient”
I find innovative mortgage solutions professional ,friendly and very helpful . I actually go there for all of my financial questions and needs . I wouldn’t go anywhere else .
Great rates. Very helpful. I needed the mortgage done quickly and they did it. I worked with Joy Lajeunesse and am completely happy.
Kris was great to deal with. I’m super glad that we chose to go with IMS. They made The process Of buying a home so easy and really helped set our minds at ease about a lot going in.
Kris really went to bat for us getting our mortgage approval. We originally went direct to TD and they denied us for what we were after. He was always available when I had questions (and there were a lot!)
Brieanne worked hard to get me my mortgage. It was not an easy task I am sure.
Always available to answer calls, great to work with
Great team! I have used Innovative more than once and they have always made my life easy and found me excellent rates
They’re easy to deal with and offer many solutions. Very satisfied, knowledgeable and nice people. Many thanks Innovative Mortgage Solutions! I got my new house with the best interest rate in just 1 month.
What I thought was impossible suddenly seemed possible with Chyanne! I accepted a job in another province, with a very short timeline to move. Chyanne walked us through the whole process, took care of everything. We could not have made the purchase of our first home possible without her! She is simply fantastic!!!
Kris and his team were very helpful in helping us with our mortgages. They were thorough and made the process smooth.
Mike and his assistant, Candice, were absolutely great to work with! They were very knowledgeable, personable, efficient and communicated with us every step of the way in order to get our financing approved. They exceed our expectations and we will use them again for any future financial needs. Thanks again to you both!
The experience at Innovative Mortgage Solutions always exceeds my expectations. Dealing with your staff makes our mortgage management easy.
Kris was fantastic to deal with.
After meeting Michael 3 years for our vacation property financing, there was no one I would go to than Michael and his great team for our other financing requirements.
As a first time home buyer, the process can be overwhelming. Deedee made the process simple, yet still ensured I knew all the options available to me. Deedee was quick to return calls/texts and it was apparent she did everything she could to find the best mortgage to suit my lifestyle. I was able to trust the process in one of my larger life-decisions; I am very thankful for that.
While working with Kris I was thoroughly impressed by his diligence, timeliness and consistent professionalism. Not only does Kris and his brokerage provide an exceptional service but they also deliver a competitive product. I received a better mortgage agreement through Kris than I was able to secure with my bank of 15 years. His services will be highly recommended.
They are a big help of us.
Great people, wonderful customer service. I just can’t believe how smooth everything went. Will refer them to everyone who wants their mortgage done.
I truly believe that we would not be in our new house had it not been for DeeDee and everything she did for us.
Kris, Joy and Paulette went above and beyond my expectations; they are so good that they managed to negotiate a better rate for my mortgage even after I’ve got the contract signed with my lawyer. I highly recommend innovative for those who need a mortgage broker.
Very worthwhile experience. Very helpful and approachable. They were easy to schedule with numerous times and made the process extremely simple.
Very helpful through the whole process. If we had a question it was answered in full and quickly. Also provided any follow up required very efficiently.
Great experience, thanks for everything!
Quick and easy to get mortgage. Friendly people to work with. Thanks!
I am very happy with Innovative Mortgage Solutions, you were recommended and I’m glad to have experienced the great courteous service and would recommend you to someone else.
The agent who watched over my mortgage application (Paulette Vroman) was very thorough on her work dealing with me and other stakeholders (mortgage underwriter, mortgage specialist, lawyer and realtor) and courteous throughout the whole process in making sure it was correctly processed.
Joy was such a pleasure to work with, she was very professional and very accommodating - I would recommend her to anyone. She literally helped a dream come true for me!
Joy and Paulette were great. They went over and above my expectations.
The staff at innovative were always willing to help and went the extra mile to make sure that all our needs were met.
Great service and great people to work with.
Michael and his team are true professionals, having worked with Innovative now for many years we have seen great benefit and return on the advice and direction we have been given.
Again, they were fantastic. All of the people that helped with our mortgage were all very very helpful. Thank you so much.
Awesome communication and rates. Good information.
I can only say that anyone needs a mortgage should see Brieanne Doucet. She is excellent, supportive and always there whenever I needed her help.
Mike and team were and have always been awesome. They cared about my needs and gave me sound advice to where my family was at.
I always feel that Kris, Paulette, and anyone I’ve dealt with work hard and go the extra mile. Highly recommended to anyone considering engaging with Innovative Mortgage Solutions.
Quick mortgage approval process and I got a great rate! Michael, Paulette and his team worked hard in a tight timeline to organize my mortgage approval. I was extremely happy with the customer service they provided and they will always willing to answer questions and educate me on the process along the way.
Everything went smoothly and I was well taken care of as a first time home buyer!
Fantastic! As soon as me and my fiance stepped in the doors we felt welcomed and respected. We were well treated and felt like we were getting the best deal.
Our experience was nothing but the best, Mike and Paulette are the real deal, would not think twice about recommending or going back to Innovative. Thank you for everything!
Excellent experience and service. I would recommend Innovative Mortgage Solutions to friends.
Everyone was very helpful and knowledgeable. It was a pleasure dealing with Innovative.
Michael has been extremely helpful for me in a short time line and has helped out in the past as well with great results.
Friendly, easy to talk to, not intimidating at all. Highly recommend Innovative Mortgage Solutions.
They were very polite and they made the process of getting a mortgage a breeze.
Once again I was extremely happy with the service I received from Innovative. I cannot express how impressed I am with the knowledgeable staff and their overall attitude to finding a mortgage solution for me!
Quick and professional. The Innovative Mortgage Solutions TEAM worked together to get the job done for us when we needed a quick cash injection for our business. They quickly found us the deal we needed to move things to the next level. Once we were approved, the lawyers involved (our choice, not their recommendation, unfortunately) dragged their butts and we were growing impatient. Innovative stepped in, connected the dots where needed and ensured the fastest completion and funding possible, given the circumstance. I only wish I had gone with their referrals for everything instead of using our own service providers to try to close the deal Would use this crew again in a heartbeat. Nice coffee mugs too!
We were really pleased with the rate that Innovative Mortgage was able to find for us. We really appreciated the time and effort that Innovative Mortgage put into making sure all our questions were answered and that we were comfortable along the way.
Everyone was very kind and great to work with.
Kris was helpful, affirming and focused on my needs in setting things up. He saw advantages I did not know about and set them up. It felt like having a knowledgeable friend in the business. The support staff was also friendly, supportive and efficient. If only the actual banks and lawyers were half as on the ball!
[Innovative Mortgage Solutions] made the whole experience less stressful. We have dealt with Innovative a couple of times now and they always exceed our expectations
We greatly appreciated how helpful and attentive the team was on helping us get the best mortgage rates.
Everybody at Innovative did a great job handling our mortgage application process. Kris got us a mortgage quickly and at a great rate. We couldn’t be happier with how things worked out. Thank you!
Everyone at the company was so helpful and went out of there way to make what turned out to be a difficult process as easy as they could.
It was excellent, the staff were so helpful! they were with me throughout the process.
We are very thankful that we got to meet you and for all your help.
I will never go to a bank again for a mortgage. Mike and his team are awesome.
We loved working with the team at Innovative. We appreciated your thoroughness and your willingness to jump in and problem solve when things were close to the wire. :)
Kris was active & professional.
[Innovative] answered all of our questions, provided us very helpful information and advice in a timely manner. Really great experience for us as we are first time home buyers!
Paulette was amazing! I was a first time home buyer and had a lot of questions, to which Paulette answered them quickly and professionally. Thank you Innovative team!
I liked being able to give all that work to someone who knew what to do. Thanks Kris.
After our initial meeting, we felt much more relaxed and excited about the process. Things moved really quickly for us as we found our home much quicker than expected, and Innovative Mortgage Solutions kept up with us! Super friendly and professional. It was a pleasure to work with your team!
Brieanne is very knowledgeable. I had a ton of questions and she was so patient with me. Made the whole process seamless. We wouldn’t have been able to make our dream of owning a rental property happen without her.
Mike’s company is perfectly named. The options he presented to me for my financing needs were incredibly creative, and his whole team is perfectly professional.
Michael was very resourceful and was always available to answer our many questions. Thanks to the entire team for helping us in financing our first home!