“Kris was very helpful and answered all my questions. I will continue to recommend Kris to all my friends and family.”
We love getting testimonials from our clients and using that feedback to focus on our strengths and improve our business processes where needed. If you have anything to say about your recent experience with us, feel free to email us or give us a call at 780.416.1085.
“Everyone was fantastic. We really appreciate all the help you provided.”
“Friendly Staff, Great service. Very Happy Client”
“Kris and Courtney were very patient and helpful. Highly appreciate their professionalism and efficient work”
“Mike always makes the mortgage renewal/refinance a smooth and a simple process for us every time”
“A Great Business! Easy to deal with, helpful, patient, straight forward and prompt! Thanks”
“Our experience was quick and easy. No issues.”
“Employees were very helpful in not only organizing financing in a quick and efficient manner, but they also provided a wide variety of options and took the time to thoroughly explain each.”
“Everyone at Innovative Mortgage Solutions has been great to work with. Our mortgage renewal has been super easy. The team explained each step and clearly identified which documents were required for us to submit.”
“I was very happy with all the help along the way. We had an issue with the expiry date coming close and a few extensions were needed in order to process the mortgage. The time line with us signing was never identified to us and was a learning experience for us and the Broker. Overall we were pleased with our experience.”
“They made it easy to understand the process and save me the most money. What more could you ask for. Great!”
“Innovative Mortgage Solutions was extremely professional and helpful, throughout the entire process. Thank you for all of your help!”
“Very pleased with the service. Was a pleasure to work with.”
"They made it easy to understand the process and save me the most money. What more could you ask for. Great!"
"When it comes to customer service, the people at Innovative are top tier. Mike and his team worked hard to make sure I was getting the most for my money. Working with this broker made my home buying experience way less stressful. They straight up beat my bank without me needing to do the dreadful back and forth. This is the kind of company you want to have your money with. Thanks Innovative!"
"Kris Crawford is very helpful and professional!"
"Easy to deal with. Very professional. Would recommend to others."
"Our experience with Innovative Mortgage Solutions was excellent. Cathy and her team went above and beyond to answer all our questions, and work with us to find the mortgage best suited for our needs. Would highly recommend! "
“Cathy Henbest was very helpful in securing a bridge mortgage for our home, to allow us to proceed with building a new home. We couldn’t have done it without her. Thank you to Cathy and everyone else at Innovative Mortgage Solutions for making it happen.”
“Thank you for being comprehensive and patient through the process.”
“This is the second time we have used innovative mortgage solutions and they did a fantastic job once again. They got us a lower interest rate and helped us get the right mortgage for us, which can be tricky due to us being self employed. Definitely would highly recommend.”
“Brieanne was very helpful and patient with my questions. Very happy I went with you guys. Will refer people your way in the future all the way.”
“We had a great experience with Innovative Mortgage Solutions. Kris Crawford was very helpful. He explains things in a manner that is understandable and cares about his clients. Thanks Kris!”
“We had a yet again wonderful experience! The staff did their absolute best and managed to close our mortgage completely in a week! It was amazing! I recommend everyone to use Innovative Mortgage Solutions! Our experience was with the office in Sherwood Park and we will definitely be going back!”
"Brieanne and her team were amazing in every way. They were always available to answer any and all questions. She had invaluable advice and got me the best mortgage possible. They conducted their part of the process in a very professional and timely manner. I was treated with the utmost respect and felt like they really cared about us and our homeowner dreams. I have nothing bad to say about Brieanne and the team at Innovative. I highly recommend Brieanne and the rest of the team at Innovative for any and all mortgage needs."
“My experience with Innovative Mortgage solutions was a dream. This was my first time ever buying a home and it was amidst planning a wedding as well. They were so organized and on the ball and made the process so easy. They also found me an interest rate 1.9% lower than the other competitor, so they have also saved me a lot of money in the long run. I would use them again indefinitely!”
Kris and Cathy were extremely helpful, thorough and patient with my fiance and I in our journey through finding the mortgage solution for our first home. Their quick communication made it easy to build trust in their services. I would highly recommend Innovative Mortgage Solutions!
They were great. Went above and beyond to help us refinance our mortgage. Easy to deal with. Friendly. Accommodating.
“We are well taken care of at Innovative and feel they have our best interest at heart”
“Very knowledgeable, extremely efficient and just an overall great experience working with everyone at Innovative Mortgage Solutions.”
“Personal, friendly and knowledgeable service which has resulted in us being able to buy our home”
“Kris was recommended to me through a friend who bought a condo a few months prior to my purchase. All I can say is fantastic service! Kris took the time to walk me through every step of getting a mortgage. He explained the different types of premiums and insurance, walked me through my credit score, explained the different types of mortgages available, etc etc. He also took the time to figure out my short, medium and long terms plans to determine the best mortgage for me. Superior service both before and after I obtained my mortgage and went with his services. FAR better service AND rates than I received from my bank of 25 yrs. His team is very helpful and take the time to answer any question you may have. I would absolutely recommend Kris and his team to anyone looking for a mortgage.”
“Very grateful to IMS for helping us to reach our goals! Thank you for an amazing experience”
“I’ve completed multiple deals of various sizes and complexity with Mike and his incredible team. They have always been responsive and eager to problem solve. I have with full confidence referred Innovative Mortgage to friends, family and those within my network. “
“Innovative Mortgage Solutions were amazing. Michael, Candice and Paulette kept us informed of all necessary information we required to complete our first time buyer mortgage process. When they required documentation they always gave us a day or two to get it to them and we never had any issues at all. We highly recommend their services for first time buyers like ourselves. Thank you Innovative for making this whole process stress free.”
“Brieanne was very understanding of our unique situation and really helped us out. We are very grateful for her assistance.”
“Mike made our first home buying experience run smoothly, and continues to act on our behalf with the lender. He found us the best rate, and continues to follow up with us, and he keeps our best interests in mind.”
“Brieanne and Paulette were extremely helpful at every stage of this process. I ended up buying one place which I then had to terminate the contract and buy a second place. With everything that was going on and the stress involved, their advice and easy manner was so appreciated!”
“I was more than pleased with the service, friendly staff and they were always there to answer my questions”
“The experience was personal, comfortable and very informative; unlike dealing with a bank”
“The Innovative Mortgage Solutions team was great. Made it very easy for me, provided great advice and accommodated to my needs. Thanks for your help!”
In the short time frame we had, your team still made it quick and smooth ! Thanks.
As a first-time buyer, the process of securing a mortgage and buying a home was very daunting. Innovative Mortgage Solutions was clear and informative, providing education along the way and they were consistently available for all of my questions.
I would recommend Innovative to first-time or experienced buyers as the staff was friendly, knowledgeable, professional and prompt.
Kris and his team did everything possible to help make for a seamless transaction. Thank you.
Very efficient service and any questions we had were promptly answered. No complaints at all.
I felt I was in competent hands.
Very good service.
We were very pleased with the care and attention DeeDee gave us. She responded to all of our questions efficiently and took care in being available to us whenever we needed her guidance. We are very grateful for her experience and her professionalism.
Kris and Paulette were amazing. They were very patient when they were explaining the whole process, and were very professional.
They answered all of my questions, offered advice, and were very patient as I searched for my new home
Michael and his team at Innovative Mortgage Solutions made the process for my first mortgage straightforward and hassle-free. The process left me feeling informed and relaxed.
Mike’s great! Paulette is awesome! Mortgage rate is nice too!!
It was great the whole buying a first time home was a bit rocky but the people that we worked with through out the whole process were amazing. Brieanne and Paulette made it easy when things didn’t seem quite right they able to tell us what was need to make things work. They were also able to find a mortgage and a bank to make it work with our needs. All in all the experience was great.
“Everything was so smooth and went amazing!”
“Great rate, service was lightning fast due to time crunch and I couldn’t be happier with the service.".
“Mike and Paulette helped me significantly... without them, I couldn’t have done this”
“Cathy Henbest worked hard for me. She is a wonderful, talented employee of Innovative Mortgage Solutions. Gave me superb service, gave me lots of options, explained everything and more.... She was always available by phone. It was such a pleasure working with Cathy - thank you”
“Mike Wharmby was excellent to deal with and if you need anything related to your finances he’s your guy.”
“We have used Innovative Mortgage Solutions twice in the past five years, and will continue to use them for future mortgage purposes. They made each experience a positive one and took away the stress of dealing with various financial institutions and confusing paperwork that we would normally have to do on our own. The staff is very efficient and helpful. We would recommend, and have recommended, Innovative to anyone in the future.”
“Had a fantastic experience with innovative. Mikes name was given to us by our real estate agent, and we couldn’t be happier. We walked through our house on Saturday night, emailed Mike and he came in on a Sunday morning to see us and our offer was accepted Sunday afternoon. Without his flexibility we would have missed out on our dream house.”
"Kris and Paulette at Innovative Mortgage Solutions are always great to deal with. They’ve helped us twice now securing mortgages and have always been very helpful, knowledgeable and a pleasure to deal through for our mortgage needs. We will continue to work with them in the future and recommend them to anyone with mortgage needs!"
“Kris and his team are consistently knowledgeable, professional and personable. They are easy to deal with and make it easy to make good decisions on a mortgage.”
They were very good and finished everything in a timely manner. I will recommended them in the future”
“They made it easy to refinance our home and listened to our needs”
Great service. Everyone on the team very friendly and helpful. All my questions and phone called were answered within the hour. This team actually works as a team to serve you. Straight A’s from this teacher.
“I think Michael and Paulette were extremely professional and took the time to explain the process to us thoroughly.”
“I think Michael and Paulette were extremely professional and took the time to explain the process to us thoroughly.”
“”Very good service prompt, courteous efficient”
I find innovative mortgage solutions professional ,friendly and very helpful . I actually go there for all of my financial questions and needs . I wouldn’t go anywhere else .
Great rates. Very helpful. I needed the mortgage done quickly and they did it. I worked with Joy Lajeunesse and am completely happy.
Kris was great to deal with. I’m super glad that we chose to go with IMS. They made The process Of buying a home so easy and really helped set our minds at ease about a lot going in.
Kris really went to bat for us getting our mortgage approval. We originally went direct to TD and they denied us for what we were after. He was always available when I had questions (and there were a lot!)
Brieanne worked hard to get me my mortgage. It was not an easy task I am sure.
Always available to answer calls, great to work with
Great team! I have used Innovative more than once and they have always made my life easy and found me excellent rates
They’re easy to deal with and offer many solutions. Very satisfied, knowledgeable and nice people. Many thanks Innovative Mortgage Solutions! I got my new house with the best interest rate in just 1 month.
What I thought was impossible suddenly seemed possible with Chyanne! I accepted a job in another province, with a very short timeline to move. Chyanne walked us through the whole process, took care of everything. We could not have made the purchase of our first home possible without her! She is simply fantastic!!!
Kris and his team were very helpful in helping us with our mortgages. They were thorough and made the process smooth.
Mike and his assistant, Candice, were absolutely great to work with! They were very knowledgeable, personable, efficient and communicated with us every step of the way in order to get our financing approved. They exceed our expectations and we will use them again for any future financial needs. Thanks again to you both!
The experience at Innovative Mortgage Solutions always exceeds my expectations. Dealing with your staff makes our mortgage management easy.
Kris was fantastic to deal with.
After meeting Michael 3 years for our vacation property financing, there was no one I would go to than Michael and his great team for our other financing requirements.
As a first time home buyer, the process can be overwhelming. Deedee made the process simple, yet still ensured I knew all the options available to me. Deedee was quick to return calls/texts and it was apparent she did everything she could to find the best mortgage to suit my lifestyle. I was able to trust the process in one of my larger life-decisions; I am very thankful for that.
While working with Kris I was thoroughly impressed by his diligence, timeliness and consistent professionalism. Not only does Kris and his brokerage provide an exceptional service but they also deliver a competitive product. I received a better mortgage agreement through Kris than I was able to secure with my bank of 15 years. His services will be highly recommended.
They are a big help of us.
Great people, wonderful customer service. I just can’t believe how smooth everything went. Will refer them to everyone who wants their mortgage done.
I truly believe that we would not be in our new house had it not been for DeeDee and everything she did for us.
Kris, Joy and Paulette went above and beyond my expectations; they are so good that they managed to negotiate a better rate for my mortgage even after I’ve got the contract signed with my lawyer. I highly recommend innovative for those who need a mortgage broker.
Very worthwhile experience. Very helpful and approachable. They were easy to schedule with numerous times and made the process extremely simple.
Very helpful through the whole process. If we had a question it was answered in full and quickly. Also provided any follow up required very efficiently.
Great experience, thanks for everything!
Quick and easy to get mortgage. Friendly people to work with. Thanks!
I am very happy with Innovative Mortgage Solutions, you were recommended and I’m glad to have experienced the great courteous service and would recommend you to someone else.
The agent who watched over my mortgage application (Paulette Vroman) was very thorough on her work dealing with me and other stakeholders (mortgage underwriter, mortgage specialist, lawyer and realtor) and courteous throughout the whole process in making sure it was correctly processed.
Joy was such a pleasure to work with, she was very professional and very accommodating - I would recommend her to anyone. She literally helped a dream come true for me!
Joy and Paulette were great. They went over and above my expectations.
The staff at innovative were always willing to help and went the extra mile to make sure that all our needs were met.
Great service and great people to work with.
Michael and his team are true professionals, having worked with Innovative now for many years we have seen great benefit and return on the advice and direction we have been given.
Again, they were fantastic. All of the people that helped with our mortgage were all very very helpful. Thank you so much.
Awesome communication and rates. Good information.
I can only say that anyone needs a mortgage should see Brieanne Doucet. She is excellent, supportive and always there whenever I needed her help.
Mike and team were and have always been awesome. They cared about my needs and gave me sound advice to where my family was at.
I always feel that Kris, Paulette, and anyone I’ve dealt with work hard and go the extra mile. Highly recommended to anyone considering engaging with Innovative Mortgage Solutions.
Quick mortgage approval process and I got a great rate! Michael, Paulette and his team worked hard in a tight timeline to organize my mortgage approval. I was extremely happy with the customer service they provided and they will always willing to answer questions and educate me on the process along the way.
Everything went smoothly and I was well taken care of as a first time home buyer!
Fantastic! As soon as me and my fiance stepped in the doors we felt welcomed and respected. We were well treated and felt like we were getting the best deal.
Our experience was nothing but the best, Mike and Paulette are the real deal, would not think twice about recommending or going back to Innovative. Thank you for everything!
Excellent experience and service. I would recommend Innovative Mortgage Solutions to friends.
Everyone was very helpful and knowledgeable. It was a pleasure dealing with Innovative.
Michael has been extremely helpful for me in a short time line and has helped out in the past as well with great results.
Friendly, easy to talk to, not intimidating at all. Highly recommend Innovative Mortgage Solutions.
They were very polite and they made the process of getting a mortgage a breeze.
Once again I was extremely happy with the service I received from Innovative. I cannot express how impressed I am with the knowledgeable staff and their overall attitude to finding a mortgage solution for me!
Quick and professional. The Innovative Mortgage Solutions TEAM worked together to get the job done for us when we needed a quick cash injection for our business. They quickly found us the deal we needed to move things to the next level. Once we were approved, the lawyers involved (our choice, not their recommendation, unfortunately) dragged their butts and we were growing impatient. Innovative stepped in, connected the dots where needed and ensured the fastest completion and funding possible, given the circumstance. I only wish I had gone with their referrals for everything instead of using our own service providers to try to close the deal Would use this crew again in a heartbeat. Nice coffee mugs too!
We were really pleased with the rate that Innovative Mortgage was able to find for us. We really appreciated the time and effort that Innovative Mortgage put into making sure all our questions were answered and that we were comfortable along the way.
Everyone was very kind and great to work with.
Kris was helpful, affirming and focused on my needs in setting things up. He saw advantages I did not know about and set them up. It felt like having a knowledgeable friend in the business. The support staff was also friendly, supportive and efficient. If only the actual banks and lawyers were half as on the ball!
[Innovative Mortgage Solutions] made the whole experience less stressful. We have dealt with Innovative a couple of times now and they always exceed our expectations
We greatly appreciated how helpful and attentive the team was on helping us get the best mortgage rates.
Everybody at Innovative did a great job handling our mortgage application process. Kris got us a mortgage quickly and at a great rate. We couldn’t be happier with how things worked out. Thank you!
Everyone at the company was so helpful and went out of there way to make what turned out to be a difficult process as easy as they could.
It was excellent, the staff were so helpful! they were with me throughout the process.
We are very thankful that we got to meet you and for all your help.
I will never go to a bank again for a mortgage. Mike and his team are awesome.
We loved working with the team at Innovative. We appreciated your thoroughness and your willingness to jump in and problem solve when things were close to the wire. :)
Kris was active & professional.
[Innovative] answered all of our questions, provided us very helpful information and advice in a timely manner. Really great experience for us as we are first time home buyers!
Paulette was amazing! I was a first time home buyer and had a lot of questions, to which Paulette answered them quickly and professionally. Thank you Innovative team!
I liked being able to give all that work to someone who knew what to do. Thanks Kris.
After our initial meeting, we felt much more relaxed and excited about the process. Things moved really quickly for us as we found our home much quicker than expected, and Innovative Mortgage Solutions kept up with us! Super friendly and professional. It was a pleasure to work with your team!
Brieanne is very knowledgeable. I had a ton of questions and she was so patient with me. Made the whole process seamless. We wouldn’t have been able to make our dream of owning a rental property happen without her.
Mike’s company is perfectly named. The options he presented to me for my financing needs were incredibly creative, and his whole team is perfectly professional.
Michael was very resourceful and was always available to answer our many questions. Thanks to the entire team for helping us in financing our first home!