Get to Know Us: Courtney
What led you to your current position as a Broker’s Assistant here at Innovative?
With years of sales and customer service experience, my enthusiasm and passion for customer service complimented the structure, drive, and direction of Innovative Mortgage Solutions. When the opportunity to grow into a new position within the company as Brokers Assistant presented itself, I couldn’t pass it up. I love being involved with the clients and the process of working with them whether it is a new home purchase or refinancing.
What is your favorite part of your job?
I strive to continue to deliver the connections between the clients and the company during their personalized process. As the industry continues to evolve and change, I enjoy staying up to date on trends and resources that can help the team reach out to our clients in new and engaging ways and provide a memorable experience for the client.
What are your favorite activities to do in your spare time?
I absolutely love spending time with my family and having adventures with my son. I love to be on the computer, whether it is graphic design, interactions with companies or games. I have had a background in dance for over 20 years and I love to spend time in the studio.
What personal mantra do you live by?
“Even though you cannot control everything that happens, you can control your attitude toward what happens. And in that, you will be mastering change rather than allowing it to master you.”